The Tylenol Crisis, as it is now known, took place in the fall of 1982, when seven people in the Chicago area died after ingesting Extra Strength Tylenol capsules laced with the poison potassium cyanide. Their deaths, the first known to have been caused by deliberate product tampering, led to packaging reforms and federal anti-tampering laws. Despite a $100,000 reward offered by Johnson & Johnson, the perpetrator was never caught. How did Tylenol recover after the collapse of its market share? Discuss
Source: The Free Dictionary