Martin is an American journalist, novelist, and etiquette authority. Since 1978, she has written an advice column that is distributed three times a week by Universal Uclick and carried in more than 200 newspapers worldwide. Using the pseudonym Miss Manners, she answers etiquette questions contributed by her readers and clarifies the essential qualities of politeness using what she calls “heavy etiquette theory.” What has Miss Manners identified as a top etiquette problem in America nowadays? Discuss